Frequently Asked Questions
Everything you need to know about the cap that defined a culture.
How do I determine my correct scally cap size?
We recommend measuring the circumference of your head just above the ears using a soft tape measure. You can then refer to our detailed Size Guide located on each product page to find your perfect fit between Small/Medium, Large/X-Large, and XXL.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. If the fit isn't right, we'll make it easy to swap for the correct size or style.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Once shipped, domestic delivery usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you ship your products internationally?
Yes, Boston Scally Co. ships worldwide. International shipping rates and delivery times vary by country and are calculated at checkout. Please note that customs duties or taxes may apply depending on your local regulations.
How should I clean and care for my scally cap?
To maintain the shape and quality of your cap, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as high heat and agitation can damage the wool blend and brim structure.
What materials are used in your caps?
Our caps are crafted from high-quality materials including premium wool blends, breathable cotton, and durable linings designed to provide comfort and longevity while maintaining that classic Boston aesthetic.